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Latest post Wed, Feb 8 2017 1:15 PM by AckAck. 2 replies.
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  • Tue, Feb 7 2017 3:11 PM

    • AckAck
    • Not Ranked
    • Joined on Tue, Feb 7 2017
    • Posts 2

    Horrible Customer Service.

    I ordered a tire.  was shipped and charged for 2.   was assured this wouldnt happen.   As a result my account was over drawn.   was  told as soon as you received tire I would be credited.  called today to find you received the tire the 1st.   no one offered to pay my overdraft charges.   plus I have to wait 2 more days to be credited for your mistake.   If this happened to any one of your accounts youd be just as pissed!

  • Wed, Feb 8 2017 11:04 AM In reply to

    Re: Horrible Customer Service.

     Do you happen to have your order number? I would like to look into what happened and why it happened.  I want to see what we can do to make it right.  if you email your statement showing the overdraft charges   ATTN Forum  to socialmedia@jpcycles.com 

    Thanks

  • Wed, Feb 8 2017 1:15 PM In reply to

    • AckAck
    • Not Ranked
    • Joined on Tue, Feb 7 2017
    • Posts 2

    Re: Horrible Customer Service.

    W24920860001  and P12674850001   email is onthe way

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