J&P Community

All I wanted was advance replacement, I realize the product is Lindby but if J&P is going to sell it they need to make it right for the customer.  All they offered is to send it back via US Postal (Snail Mail), they would inspect, then send another out.  I already ordered another cheaper and not from J&P.  Now I gotta go burn my J&P Tee!

 Thank you for bringing this to our attention.  I believe you spoke to Melissa about this today and she has resolved the issue.  Please let me know if there is anything further we can help you with.  I would like to apologize that this occurred, we strive to have the best customer service in the industry, and we rely on our customers to help us stay the best.  Thank you for letting us know of the problem and allowing us to fix the situation.

We look forward to building a relationship and hope you will give us another chance.

Ride Forever!

MelissaB

What happened to that..what ever it is...crash bars I think.

 They are indeed Crash Bars, Lindby Multibar as opened out of the box.  I had a very nice conversation with Melissa Williams from J & P concerning what might what have happened.  The way these bars looked it almost had to be something corrosive that came in contact with the bars.  The bars appeared to have never been installed before, but I think someone has returned these after having exposed them to a corrosive agent.  According to Melissa it was not through J&P, but could have occured at Lindby.  I just wish I could have talked to Melissa the day I got them.

 Thanks for the note, Melissa's call was very important to me.